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Boutique
Returns & refunds
Understand your right to withdraw, the return conditions, and refund timing.
Right to withdraw
For eligible products, you have 14 days to withdraw without giving a reason, in accordance with consumer law. Certain services activated immediately are an exception.
Return an item
Contact us through the form to open a return: we'll walk you through the steps. The item must be returned in its original condition.
Refund timing
Once the return is received and verified, the refund is issued to the original payment method, usually within a few business days.
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